Communication at
its
BEST!
Talking points from the Missouri 911 Infrastructure Assessment by L. Robert
Kimball & Associates Architects and Engineers:

•        21 counties in Missouri (18%) have no 911 service at all.  This is almost
as many as the total number of counties in our eight neighboring states
combined (26).

•        Out of 171 Public Safety Answering Points (PSAPs) in the state, only 68
have enhanced wireless 911 service.  (Enhanced 911 service is defined as an
emergency telephone system that includes network switching, database and
customer premises equipment capable of providing selective routing, transfer
and certain maintenance functions.)

•        There are 3.2 million wireline telephone subscribers in Missouri.

•        There are 3.8 million wireless telephone subscribers in Missouri.

•        The lifecycle of 911 equipment is seven years.  77% of Missouri’s PSAP
equipment is more than six years old.

•        Nearly all of the customer premises equipment (CPE) in Missouri PSAPs
cannot be upgraded to accommodate new communications technologies being
used by the public because it is so old and outdated.  

•        Most PSAPs lacked the ability to account for the number of wireless 911
calls versus wireline calls but estimated receiving 642,377 wireless calls per
year.

•        Missouri has no law mandating the provision of enhanced 911.  As a
result, 911 service is not available statewide and the level of service that exists
is not consistent.  In a widespread emergency, few of Missouri’s 911 systems
will be able to communicate effectively with one another, if at all.

•        A statewide IP-enabled infrastructure connecting PSAPs in a redundant
environment should be a state goal.

•        A fee of 75 cents per month per wireless (i.e., cellular and VOIP) 911
access would generate approximately $34.2 million per year.  

•        Missouri is the ONLY state in the nation that does not have a state
wireless service recovery fee mechanism to fund wireless 911.   

•        Without a state wireless service recovery fee, Missouri will never attain
statewide enhanced 911 service and some existing PSAPs will cease to exist
because of lack of funding.

Please check out the complete Missouri 911 Infrastructure Assessment at
Missouri 911 Assessment


The Future of 911
in Missouri