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During a disaster, call volume and an inability of PSAP personnel to report to work due to a disaster can
overwhelm a PSAP. TERT is a disaster response group of telecommunicators and other PSAP support
personnel that are available to assist Missouri jurisdictions or other states during a declared disaster. TERT
will locate Telecommunicators that are trained on your equipment and protocols and deploy them to your site
to augment your staff until the situation stablizes.

TERT is an acronym that stands for Telecommunicator Emergency Response Taskforce. A TERT response
in Missouri will be authorized by the Missouri State Emergency Management Agency (SEMA). SEMA serves
as the contact point for any TERT request and will notify the Missouri TERT Coordinator, when a request for
assistance is received. Authority to deploy requires the declaration of an emergency in the jurisdiction
requesting assistance and participation in the Emergency Management Assistance Compact (EMAC).

PSAPs may decline to assist if such a response would deplete staffing within their Center, due to staffing
shortages, or otherwise negatively impact the PSAPs ability to perform their normal functions.

In order to assist with compiling the necessary information for a TERT response, please take some time to fill
out this assessment. CLICK ON THE LINK BELOW "MoTERT ASSESSMENT" to access the assessment.
Information that is gathered during this survey will be treated as proprietary and will not be sold or shared with
vendors and others without a need to know.

For more information, please contact:
MoTERT Coordinator Elizabeth Pierson,
Director Carroll County Communication Center
2 N Monroe St
Carrollton, MO 64633
c.county911@mchsi.com
660.542.3911